Senior Property Manager, Des Moines

Plan, implement, and monitor operations, profitability, quality service, marketing, and resident relations of the community while maintaining the investment. Supervise on-site team members, conduct training, coaching, performance appraisals, and disciplinary action. Prioritize daily activities, service requests, and construction projects, ensuring quality make-readies and inventory management. Direct leasing efforts, process applications per fair housing laws, and execute lease renewals by contacting residents 60-90 days in advance. Manage resident relations through social media campaigns, events, and complaint resolution, ensuring timely service request completion. Achieve operation budget goals regarding occupancy, expenses, and NOI, negotiating supplies and processing invoices. Prepare property inspections, monthly financial statements, and budgets meeting lender and government requirements. Enforce policy manuals, maintain resident files, and input daily activities into Entrata. Mentor associates, troubleshoot struggling communities, and cover sister sites during absences.