Senior Project Manager
On-siteNashville, Tennessee, United States
Job Summary
Lead new client implementations of the FreightWise TMS, managing scope, timeline, resourcing, and stakeholder communication from kickoff through go-live. Act as the main project contact for clients during onboarding, setting clear expectations and maintaining consistent communication. Lead Professional Services projects in partnership with the Business Analyst team, turning client requirements into clear project plans, deliverables, and milestones. Coordinate configuration, integration, and optimization work across teams while managing interdepartmental enterprise projects spanning Operations, Product, Engineering, Sales, Customer Experience, and Finance. Define project scope, build detailed project plans, and manage changes to scope, schedule, and budget. Keep project and engagement records accurate in Salesforce, build reports and dashboards for leadership visibility, and help the company adopt AI tools to improve project management and Operations practices.
Required Qualifications
- Bachelor's degree (B.A. or B.S.)
- 4-6 years of related project management experience or training
- Proven ability to manage several projects at once across different teams and competing priorities
- Strong written and verbal communication, including the ability to present to executives, clients, and internal teams
- Proficiency with Salesforce, including building and improving reports and dashboards
- Proficiency with common business tools such as Google Workspace and Microsoft Office
- Strong analytical skills and comfort working with data and financial figures such as budgets, margins, and utilization
- Excellent organizational skills and attention to detail
- Strong leadership and problem-solving skills
- Ability to work under deadline pressure and help others meet the deadlines
- Ability to sit, stand, talk, hear, use hands, occasionally walk, reach, lift objects weighing less than 25 pounds, withstand noise level in work environment which is moderate
Desired Qualifications
- PMP Certification preferred
- Experience with project management software, with Smartsheet strongly preferred
- Experience leading technical projects, particularly software projects, preferred
- Interest in helping the company adopt AI and apply it to improve project management practices
- Knowledge of TMS, logistics, supply chain, or managed services is a plus
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