Senior Project Manager
HybridMontréal, Quebec, Canada
Job Summary
Lead complex, multi-stream ERP implementation programs from planning through successful delivery, engaging client leadership to align on strategy and sequencing. Own integrated delivery planning across vendors and teams, managing end-to-end project lifecycles including scope definition, execution, monitoring, and closure. Drive portfolio-level risk management by proactively identifying systemic risks and mitigation strategies while mentoring Level I and II project managers on delivery excellence. Coordinate cross-functional resources across Professional Services, Development, and Support to meet deliverables, serving as the primary day-to-day point of contact for clients to ensure clear communication and expectation management. Support executive reporting, forecasting, and delivery performance analysis using standard PMO governance tools. Contribute to continuous improvement of project delivery methodologies and best practices within the PMO.
Required Qualifications
- Bachelor's degree in Business, Information Systems, Project Management, or a related field, or equivalent professional experience
- 7+ years of experience leading complex ERP programs or portfolios
- Proven experience managing client-facing projects with multiple stakeholders
- Experience delivering ERP, SaaS, or complex technology implementations
- Strong understanding of project financials, scope control, and delivery governance
- English proficiency (spoken and written): Required due to regular communication and collaboration with clients and partners in other provinces of Canada and the United States
- This is a hybrid role, 2 days working in the office in Montreal, QC is required
- Travel required: up to 30% across Canada and U.S.A.
Desired Qualifications
- PMP certification or equivalent project management certification is considered an asset
- Formal training in Agile, Scrum, or hybrid delivery methodologies is considered an asset
- Experience with retail, wholesale, or supply chain ERP implementations (preferred)
- Exposure to global or multi-client delivery environments (preferred)
- Experience working within a PMO-driven organization (preferred)
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