Senior Project Manager
On-siteDublin, Leinster, Ireland
Job Summary
Lead overall management of new client launches and conversions across multiple workstreams, providing clear project focus, decision-making support, and senior stakeholder alignment. Own programme planning, reporting, governance cadence, dependency management, and integrated delivery oversight while acting as the primary point of contact for client and sponsor engagement. Manage and coordinate Project Managers and workstream leads to ensure coverage, accountability, and delivery discipline, monitoring progress against signed-off plans and critical path items. Troubleshoot across concurrent workstreams, drive closure of complex delivery issues, and escalate key matters to secure approvals. Ensure conversion runbooks, model office inputs, and transition plans align with the programme plan, delivering comprehensive governance packs, status reporting, and post-implementation reviews.
Required Qualifications
- Undergraduate degree or relevant professional qualification
- PMP, PRINCE2 or equivalent project/programme management certification
- Experience with implementation lifecycle, SDLC documentation, UAT, model office, transition planning or business readiness activity
- Knowledge of compliance, AML, data protection, financial crime prevention, client asset or regulated operating environments
- Minimum several years in a leadership role
- PMP certification or equivalent programme/project management experience
- Excellent written and verbal communication with the ability to simplify complex delivery information for senior stakeholders and clients
- Strong organisation, prioritisation and attention to detail, with the ability to manage multiple workstreams under tight deadlines
- Proactive problem solving, issue resolution, escalation management and the ability to create momentum across teams
- Confident use of Microsoft Office tools, project plans, status reports, RAID logs, runbooks and governance materials
- Programme leadership, senior stakeholder management, governance design and delivery assurance
- Ability to coach, monitor and challenge workstream leads to maintain progress
- Experience delivering complex client-facing onboarding, conversion, launch or transformation projects in a regulated financial services environment
- Strong project delivery discipline, including planning, dependency management, risk and issue management, reporting and stakeholder communications
- Experience operating in a matrix environment with multiple internal functions, senior stakeholders, client contacts and third-party dependencies
- Practical experience managing documentation, sign-offs, governance packs, workstream status and delivery artefacts through the project lifecycle
- Demonstrable experience managing large programmes in financial services or corporate matrix environments
- Experience leading multiple project managers, workstream leads and senior stakeholders through complex delivery cycles
- Understanding of Transfer Agency operations, mutual fund products, operating models, fund setup, client servicing and distribution channels
- Familiarity with regulated financial services controls, quality standards, operational risk, legal/risk/compliance review and client governance
- Awareness of onboarding concepts including due diligence, gap analysis, TOM design, fund flow, reporting matrix, SLA/KPI/MIS and handover planning
- Good understanding of Transfer Agency project office structures, client onboarding standards and financial services change governance
- Operate credibly with client stakeholders, project sponsors, senior management and workstream leads
- Create alignment across business readiness, operational readiness, data migration, technology, operations, legal, risk and compliance contributors
- Provide clear direction to project managers and workstream leads while maintaining programme-level control
- Communicate senior-level risks, issues, options and decisions in a concise, action-oriented manner
- Build trust with the client by ensuring transparent reporting, timely escalation and disciplined follow-through
Desired Qualifications
- PMP certification or equivalent programme/project management experience
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