Senior Project Analyst - Lending Operations
On-siteSydney, New South Wales, Australia or Wyong, New South Wales, Australia
Job Summary
Lead operational improvement initiatives and business change projects within the Lending Operations Centre of Excellence. Partner with business and technology stakeholders to deliver effective, sustainable solutions while acting as a key liaison between Lending Operations, Retail, and Technology teams. Identify opportunities to streamline processes, reduce manual workarounds, and improve efficiency across the function. Support testing, implementation, and change activities to ensure new solutions meet business needs, embedding change effectively by supporting operation officers, credit assessors, and stakeholders through process and system updates. Requires minimum 3 years residential credit assessment experience and strong project delivery capabilities.
Required Qualifications
- Minimum 3 years residential credit assessment experience
- Strong residential credit assessment experience and a deep understanding of mortgage lending operations
- Knowledge of Residential Assessment & PCM processes and systems
- Thorough knowledge of underwriting policies, guidelines, and policy interpretation
- Demonstrated project delivery and change management experience within a complex environment
- Excellent stakeholder engagement skills with the ability to influence outcomes across teams
- Strong analytical and problem-solving skills with a continuous improvement mindset
- Experience working across business and technology teams
- Minimum of twelve (12) months in current role before applying
Desired Qualifications
- Location: Sydney or Wyong
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