Senior Program Officer, SmileMobile
$92,900–$145,700 year
HybridSeattle, Washington, United States
Job Summary
Lead the day-to-day operations of the SmileMobile program, managing 30–32 annual mobile clinics across Washington state while overseeing logistics, compliance, and budget. Cultivate relationships with local communities and health jurisdictions to identify prospective clinic sites and assess oral health needs. Direct a team of FTE staff, volunteers, and contractors, including recruiting, training dental professionals and students, and managing work schedules for clinical and delivery staff. Ensure high-quality, culturally relevant service delivery through rigorous infection control, equipment maintenance, and emergency preparedness protocols. Represent the Foundation to external audiences and develop performance indicators to evaluate program effectiveness.
Required Qualifications
- Demonstrated ability to build and deepen relationships with tact and professionalism, working effectively and respectfully with a diversity of individuals and communities across various educational, political, ideological, cultural, and geographical experiences and backgrounds.
- Demonstrated experience leading and overseeing clinical operations that aim to increase access to high quality and culturally responsive care for patients that identify as Black, Indigenous, and other people of color.
- Demonstrated success in building local support for program goals aligned with the Foundation's objectives.
- Demonstrated experience managing clinical workflows and electronic health records (e.g., Dentrix Ascend), with a strong record of ensuring staff, contractors, and volunteers adhere to infection control standards and state and federal regulations, including HIPAA.
- Strong communication skills, with the ability to clearly articulate information both verbally and in writing, ensuring effective collaboration and understanding.
- Experience in strategic operations, organizational effectiveness, or project management, with the ability to connect strategy, performance management, and organizational learning.
- Ability to independently manage multiple priorities projects, troubleshoot, meet deadlines, and successfully complete work with minimal direction.
- Experience leading diversity, equity, and inclusion strategies and activities.
- Deep commitment to equity and alignment with the Foundation's mission and the vision the Foundation shares with Washington Dental Service.
- Bachelor's degree or four years of relevant professional experience
- CPR/First Aid certification
- Valid driver's license
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