Senior Program Manager, Transformation
On-siteAustin, Texas, United States
Job Summary
Lead end-to-end delivery of large-scale, enterprise-wide transformation initiatives across multiple business units, product lines, and geographies. Own roadmaps, milestones, dependencies, and risks while applying design thinking and lean methodologies to reimagine future-state operating models. Manage concurrent projects with ambiguity, directly lead specific initiatives, and establish program governance standards to drive execution excellence. Act as primary coordinator between executive sponsors and execution teams, facilitating steering committees and managing change adoption strategies to embed transformation into sustained business operations. Partner across Sales, Product, Engineering, and Operations to drive revenue growth and optimize delivery.
Required Qualifications
- Bachelor's degree in a relevant field
- Minimum of 12 years of relevant professional experience leading complex, enterprise-scale programs with multiple interdependent projects
- PgMP or PMP project management certification
- Proven ability to translate strategy into executable delivery plans and embed transformation into sustained business outcomes
- Exceptional executive communication skills: present confidently to large audiences and senior leadership; influence and align stakeholders without direct authority
- Deep expertise in dependency management, risk management, and issue resolution within complex operating environments
- Demonstrated ability to partner across functional areas to develop execution strategies and lead cross-functional teams
- Strong analytical, organizational, and financial acumen to support data-driven decision-making and program governance
- Hands-on experience with transformation methodologies: design thinking, lean process improvement, value stream mapping, and/or customer experience frameworks (Six Sigma, LEAN, CX, Product Design)
- Demonstrated mastery of structured decision-making and critical thinking frameworks for complex, ambiguous problems
- Proven change management skills: stakeholder identification, engagement strategy, communication planning, and adoption execution
- Clear track record of driving transformation spanning people, process, and technology
- Proficiency in enabling tools: Microsoft Excel, PowerPoint, Figma/Visio, and Jira
- Experience leveraging AI tools—including GenAI and Agentic AI—to enhance program delivery and operational efficiency
- Fluent written and oral communication in English
- Applicants must be authorized to work for any employer in the U.S.
Desired Qualifications
- Strong preference for enterprise software, SaaS, fintech, or similar corporate environments
- Additional certifications (e.g., Lean, Six Sigma, Change Management, Design Thinking)
- Prior experience building, scaling, or leading a transformation function
- Executive coaching, leadership development, or organizational design experience
- Domain expertise in one or more of the following: Sales, Sales Operations, Marketing – driving revenue growth initiatives
- Accelerating the product delivery lifecycle
- Operations – delivering productivity improvements in functions such as client onboarding and servicing
- Track record of managing large-scale budgets or demonstrating financial discipline in program delivery
- Product Design preferred
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