Senior Program Manager, Sales Enablement
$116,000–$170,000 year
HybridNew York, United States
Job Summary
Own assigned enablement programs end-to-end by developing strategies, setting success criteria, and managing timelines to drive delivery on time. Diagnose performance gaps across audiences and translate field findings into multi-faceted strategies spanning curriculum, field systems, and processes. Partner with stakeholders across Curriculum, Field Enablement, and senior leadership to negotiate objectives and deliver measurable results. Lead cross-functional teams to pilot change management programs, ensuring effective adoption at scale while designing metrics to measure business impact. Maintain a pulse on regional needs to identify opportunities for new programs and integrate workflow changes into ongoing enablement experiences. Demonstrate AI fluency by designing enhanced program tracking and synthesizing field feedback for leadership reports. Mentor junior Program Management ICs and contribute to broader GTM transformation initiatives including sales methodology and tooling.
Required Qualifications
- 6+ years of experience in program management, change management, sales enablement, strategy & operations, systems design, or a related field
- track record of measurable adoption outcomes
- deep expertise in change management and program design
- managed complex, multi-stakeholder programs across global teams with limited guidance
- highly data-driven across both quantitative and qualitative inputs
- comfortable analyzing business metrics to identify performance gaps and measure impact
- running surveys, in-field investigations, and interviews
- excel at stakeholder and project management
- building alignment across cross-functional teams
- driving adoption without formal authority
- clear and compelling communicator
- simplify complexity
- influence senior leaders
- inspire behavior change at scale
- familiarity with sales and CS workflows
- understand how they connect to seller productivity and customer value
- working knowledge of frameworks such as FETCH and MEDDICC
Desired Qualifications
- Experience with tools such as Salesforce and Tableau/Metabase
- Change management certification such as PROSCI/ADKAR
- project management certification (e.g., PMP)
- passionate about technology
- want to grow your skills
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