Senior Program Manager
Remote · Guadalajara, Jalisco, Mexico
Job Summary
Lead complex cross-functional programs from initiation through delivery within a global PgMO, owning scope, milestones, risks, and stakeholder alignment. Drive structured change management across global initiatives, prepare and deliver executive-quality reporting for senior leadership (ELT, CEO, Board), and build strong relationships with regional leaders to influence and drive accountability. Facilitate governance forums, surface risks with actionable recommendations, and support process standardization across the PgMO. Requires 7+ years of PM experience leading enterprise-wide initiatives across multi-region organizations, with PMP or equivalent certification preferred. Role entails high visibility and frequent executive communication, with minimum 4-hour overlap with US business hours; occasional visits to global offices/client sites. Fluency in English is required; Spanish or Vietnamese are advantageous. Remote work option available with location in Guadalajara, Mexico.
Required Qualifications
- 7+ years of program or project management experience
- Experience presenting to and preparing materials for C-suite and Board-level stakeholders
- PMP or equivalent certification preferred
- Strong change management expertise — stakeholder analysis, communications planning, and adoption measurement at scale
- Strong business process expertise — construct process documentation and templates
- Experience working with US-headquartered organizations; comfortable with async collaboration and cross-time zone delivery
- Business-fluent English required — written and verbal
- Spanish or Vietnamese a significant advantage
- Proficient in enterprise PMO tooling and executive presentation platforms
- High professional maturity, executive presence, and ability to operate independently in an ambiguous, high-stakes environment
- Minimum 4-hour daily overlap with US business hours required
- Occasional — global offices and client sites as needed
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