Senior Program Manager
$120,000–$160,000 year
On-siteBellevue, Washington, United States
Job Summary
Lead cross-functional teams on complex digital projects through the full lifecycle, managing interdependencies across multiple workstreams to ensure deliverables meet scope, budget, and quality standards. Act as the primary client point of contact, resetting expectations, negotiating conflicts, and translating technical risks into actionable business insights. Facilitate Program Increment planning, establish timelines, and monitor daily progress with weekly reports on budget, milestones, and issues. Mentor junior managers, lead estimation processes, and review invoices while fostering strong relationships with internal teams and executive stakeholders. This role includes frequent travel, one trip per month to client sites.
Required Qualifications
- 7-10 years of experience in project or program management of digital products and services (design/UX, developers, strategists)
- Experience in a consulting or agency environment, with a strong ability to manage external client expectations while balancing internal team needs
- Proven ability to act as a trusted advisor to client and internal leadership, shifting discussions from tactical delivery status to strategic opportunity and growth
- Proficiency in agile and waterfall methodologies
- Proven ability to manage complex program with multiple workstreams
- Capable of developing strong solutions without supervision
- Strong analytical and decision-making abilities
- Ability to function independently and comfortable with ambiguity
- Strong ability to lead conversations with clients and present information to effectively manage projects
- Proactive and detail oriented with excellent organization and planning skills
- Excellent verbal and written communication skills
- This position includes frequent travel – one trip per month to the client site and occasionally additional trips dependent on current deliverables
Desired Qualifications
- Project or Program Management certifications are a bonus but not required
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