Senior Program Manager
$31,200–$31,200 year
Remote
Job Summary
Lead the successful delivery of complex, enterprise technology programs by providing end-to-end program leadership across multiple workstreams and implementation partners. Establish and improve governance structures, manage RAID logs, and oversee vendor performance against contracted scope and quality standards. Own program-level budget oversight, including spend tracking and contract variances, while leading Project Managers and providing executive-level reporting on program health. This role requires seven years of program management experience, including three years leading multi-vendor technology implementations, with a preference for healthcare or regulated industries. PMP or PgMP certification is required. Starting salary varies based on education, experience, and market data.
Required Qualifications
- Bachelor's degree in Business, Information Technology, Project Management, or a related field, or an equivalent combination of education and experience
- Seven (7) or more years of program or project management experience, including at least three (3) years leading complex, multi-vendor technology implementation programs
- Experience leading enterprise technology implementation programs, preferably involving multiple implementation partners
- Demonstrated experience establishing and managing executive governance structures for large-scale technology initiatives
- Strong experience managing vendor relationships, contracts, statements of work, and program budgets
- Proven ability to lead cross-functional teams and influence stakeholders across all levels of an organization
- Experience communicating complex program information to executive leadership and providing decision-ready recommendations
- Experience with enterprise platform implementations, including Salesforce or similar CRM technologies
- Experience within healthcare, staffing, or another regulated industry
- Experience supporting multi-brand or multi-entity organizations
- Familiarity with Salesforce DevOps and CI/CD governance practices
- PMP, PgMP, or comparable program management certification
- Experience working with geographically dispersed teams, including offshore vendors
- Overall knowledge of business functions and understanding of services, business strategy, policies and procedures, and job's impact to the organization
- Ability to work with electronic hardware and software applications specific to the role
- Ability to work independently, see business needs and proactively accomplish them for the betterment of their team and the organization
- Ability to analytically and logically evaluate information, propositions, and claims
- Ability to define, assess, and improve operational processes and workflow
- Ability to address key factors that influence successful organizational change
- Ability to plan and track projects to ensure they are on time, on budget, and achieve their objectives
- Ability to engage effectively in dialogue
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