Senior Program Manager
$66,000–$79,200 year
Hybrid · Sydney, New South Wales, Australia
Job Summary
Senior Program Manager for Market Research operations in Australia/NZ, leading end-to-end delivery of research programs, coordinating fieldwork, data protection compliance, and reporting outputs. Responsibilities include managing respondent engagement, fieldwork monitoring, qualitative and quantitative workflows, data integrity checks, and collaboration across Operations, Client Delivery, and Qualitative functions. The role emphasizes efficiency and AI-assisted process improvements, with potential for future team leadership. Hybrid work model based in Sydney with a mix of remote and in-office presence. Expected salary AUD 100-120K per year + Superannuation.
Required Qualifications
- 4-5 years market research experience in agency side or FMCG client side
- A relevant tertiary qualification (e.g. market research, psychology, business, marketing, economics, statistics)
- Experience/knowledge of FMCG industry across Australia, Grocery/Supermarket channel is essential
- Knowledge of Liquor & Pharmacy also desirable but not essential
- Ability to work with a sense of urgency while maintaining high standards
- Strong proficiency with Microsoft Office suite, particularly MS Excel
- Highly organised, detail‐oriented and comfortable working with data, trackers and reporting outputs
- Continuous improvement mindset. Comfortable with AI and a desire to explore continuous improvement around current processes and deliverables to drive efficiencies in research deliverables
- Curious with data & enjoy problem solving
- Strong operational judgement with the ability to manage complex delivery in a fast‐paced environment
- Confident communication and relationship skills, proven ability to collaborate across functions
- Dynamic, energetic, positive, committed attitude
- People person, team player and possess skills to manage/lead team now or in the future
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.