Senior Program and Operations Specialist

Job Summary

Required Qualifications

• 5+ years of experience in operating global or multi-region accelerator programs, grants programs, or founder support initiatives, for venture capital, FinTech, corporations, foundations, or startup ecosystems
• Finance or fintech background, with working knowledge of financial products, capital markets, payments infrastructure, or fintech ecosystems
• Direct experience in the crypto, blockchain, or Web3 industry — you understand how these ecosystems work, who the key players are, and how to engage credibly with founders and developers building in this space
• Experience in external, founder-facing, or partner-facing roles — you’re comfortable representing an organization to startups, grantees, investors, and developer communities, not just managing internal workflows
• Strong operational background with owning complex, multi-stakeholder workflows
• Familiarity with capital deployment mechanics for grants, vendor, and partner payments
• Acuitiy in budgeting, expenditure tracking, and financial reporting
• Proven track record to work collaboratively and cross-functionally to achieve program goals
• Data-savvy and proficiency in data management/data entry processes and standard methodologies
• Strong growth and metrics fluency, including funnel targets, retention analysis, and partner performance benchmarking
• Proficiency working with programmatic toolings, including: CRM and reporting platforms (Salesforce, HubSpot, Tableau); program platforms (Submittable, F6S, Airtable); and project management tools (Asana, Notion, Confluence)
• Exceptional organizational and communication skills
• Experience in developing presentation decks on program outcomes and impact
• Close attention to detail with a bias toward action and execution
• Comfortable navigating ambiguity in fast-paced environments with autonomy and accountability
• Active use of AI tools to automate workflows, improve output quality, and build scalable operational systems — AI fluency is a meaningful differentiator in this role