Senior Professional Services Consultant (4033)
On-siteAtlanta, Georgia, United States
Job Summary
Tailor Loqate integration solutions using multiple operating systems and web development languages to meet customer expectations. Configure, implement, and support global location intelligence solutions while troubleshooting complex technical issues across web services, system architecture, and mobile platforms. Act as a strategic technical advisor to identify expansion opportunities and consult on compliance, security, and scalability challenges. Present Loqate solutions to customers and prospects in person or remotely, and build lasting relationships by monitoring success post-implementation. Serve as the critical liaison between the Loqate business, customers, and partners to drive adoption and ensure long-term value realization.
Required Qualifications
- 5+ years in a customer-facing technical role; i.e. Professional Services, Solutions Engineering, or Technical Consulting supporting Software, Fin Services, Communication, Retail, Health or other related Industries
- Experienced with address verification technology with e-commerce and digital checkout integrations (e.g., Adobe, Salesforce, and Shopify)
- Experienced with web services and systems architecture (e.g., HTML, CSS, and JavaScript)
- Expertise in data quality analysis, integration support, and technical troubleshooting
- Exceptional communication skills. Able to explain complex technical concepts to both developers and business stakeholders
- Strong Project management capabilities with experience juggling multiple customer engagements simultaneously
- Proactive Problem-solving mindset. Able to anticipate challenges, work under tight timelines and execute with strong technical troubleshooting skills
- Global team experience; working with various cross functional teams/across time zones
- Able to prioritize and act with urgency. Demonstrates strong time management and responsiveness in fast-paced environments
- Ownership mindset as a technical consultant; taking full responsibility for successful delivery; ensuring an exceptional customer experience
- Skilled at uncovering customer requirements and identifying opportunities for long term value, growth and expansion
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