Senior Products & Services Specialist - Trade Ally Management
On-siteGreenville, South Carolina, United States or Asheville, North Carolina, United States
Job Summary
Manage program operations and performance indicators for Duke Energy products and services, responding to requests from matrix managers and setting strategies focused on customer needs. Develop documentation for standard operating procedures, analyze findings for actionable improvements, and monitor issues like regulatory constraints or financial challenges to formulate recommendations. Promote energy efficiency rebates to trade allies, speak to large groups, and implement marketing campaigns to expand offer accessibility while measuring cost per acquisition. Support vendor relationships by managing Statements of Work, ensuring compliance and performance standards, and adjusting contractual obligations as needed. Provide product feedback for development initiatives. Submit application by August 24, 2026; Bachelor's degree or 7 years experience required; 25-50% travel; no visa sponsorship.
Required Qualifications
- Bachelor's degree in Engineering, Finance, Business, or other related degree
- Minimum 2 years required related work experience
- In Lieu of degree, a High School diploma/GED and a minimum of 7 years of related work experience
- Valid Driver's License
- Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future
- 25-50% travel
- Relocation Assistance Provided (as applicable)
Desired Qualifications
- 3 years of related work experience
- Experience in Energy Efficiency
- Experience in vendor management
- Experience using Salesforce
- 4 years of related work experience
- Knowledge of corporation's business objectives & strategies, products and services, pricing and markets
- Comprehensive financial and business acumen
- Business operation experience
- Understanding of utility regulatory environment
- Demonstrated excellent interpersonal skills including communication skills, presentation skills, conflict resolution and management skills, excellent leadership skills, and good facilitation skills all levels, both internal and external, to Duke Energy
- Demonstrated ability to effectively manage multiple projects and issues simultaneously
- Ability to meet deadlines and keep projects on track, independently without direct supervision
- Demonstrated effective analytical, problem identification and resolution skills to arrive at a well-crafted solution to be implemented effectively and efficiency
- Proven self-starter, results-oriented, and requiring minimal supervision to take charge and get things done
- Experience working in a team environment coordinating resources in a matrixed organization to meet customer expectations
- Demonstrated ability to interpret data related to the program/targeted customers which results in the implementation of program improvements
- Ability to leverage subject matter experts and resources
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