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TA of America1 day ago

Senior Product Owner - Tech Delivery - Agentic Experience Product Lead

On-site · Charlotte, North Carolina, United States

Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Enterprise

Job Summary

Senior Agentic Experience Product Lead to drive portfolio strategy and SDLC program for enterprise software delivery. Lead portfolio strategy, prioritization, design process, and execution for AI/SDLC platforms; shape product and delivery agenda balancing internal technical users with enterprise priorities, governance, and measurable business value. Responsible for user experience and design, establishing goals and guidance; facilitates design thinking and workshops to create digital experiences; align cross-functional stakeholders, drive portfolio decisions, and ensure scalable, standardized capabilities across the enterprise. Requires deep expertise in platform strategy, DevEx, AI-enabled UX, governance, and executive influence to drive adoption and value realization across developer and SDLC workflows.

Required Qualifications

  • Bachelor’s degree in a related field (Business, Technology, Engineering, Information Systems, Computer Science, or equivalent)
  • 15+ years of experience leading UX, service design, or experience strategy for complex enterprise platforms with internal technical users (developers, engineers, testers, platform consumers)
  • Demonstrated success defining platform strategy and portfolio roadmaps that align enterprise needs, business priorities, and delivery capacity across multiple teams or lines of business
  • Strong experience in enterprise prioritization, governance, and investment tradeoff decisions within regulated environments
  • Exceptional ability to drive executive influence across senior technology leaders, engineering teams, risk partners, and business stakeholders
  • Proven ability to define and execute a holistic experience vision across end-to-end SDLC workflows
  • Proven track record establishing and scaling enterprise design systems, UX standards, and interaction patterns
  • Deep expertise in developer experience (DevEx) principles
  • Strong capability in design thinking, service design, and facilitation
  • Experience translating customer insight and user research into actionable product decisions and measurable adoption outcomes
  • Experience integrating UX into Agile and enterprise delivery models
  • Ability to define and measure success metrics for usability, adoption, and experience-driven productivity
  • Understanding of AI-driven user experiences, including transparency, trust, and control
  • Ability to balance standardization vs flexibility in enterprise UX design
  • Demonstrated influence in elevating UX as a strategic differentiator
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TA of America

Senior Product Owner - Tech Delivery - Agentic Experience Product Lead

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