Senior Product Owner – Sabre Mosaic Airline and Agency Profiles
HybridKrakow, Łódź Voivodeship, Republic of Poland
Job Summary
Own and oversee profile-related product initiatives across Airline and Distribution domains, identifying convergence opportunities to establish a unified traveler data strategy. Serve as the primary customer-facing product contact for Change Requests, inquiries, and solution deep dives, translating requirements into scalable capabilities. Partner with Product, Engineering, and Commercial teams to align cross-functional dependencies and manage the backlog using Jira. Drive backlog governance, maintain hygiene, and facilitate Agile Scrum delivery while resolving production issues and maintenance activities. Use generative AI tools to streamline documentation and enhance stakeholder communication. Requires 5+ years in product ownership within airline technology or enterprise software, with strong Agile and Jira experience. Hybrid work model with flexible hours; fully paid time off and parental leave included.
Required Qualifications
- Minimum 5 years of experience in product ownership or business analysis within airline technology, travel platforms, customer data systems, or enterprise software ecosystems
- Proven experience in customer-facing roles, including evaluating Change Requests (CRs), leading solution discussions, and aligning diverse stakeholder expectations
- Practical experience managing product backlogs, user story creation, and Agile delivery workflows using Jira
- Strong domain understanding of traveler profile management, customer data platforms, personalization, or loyalty capability frameworks
- Excellent cross-functional leadership skills with a track record of driving alignment across geographically distributed teams with competing priorities
- Fluent written and verbal English communication skills for effective global collaboration
- Hybrid working mode; 3 chosen days from the office in a week
- Flexible working hours: Maintain your work-life balance by adjusting your working hours to your needs
Desired Qualifications
- Preferred experience/Nice to have Experience with Sabre Profiles, Customer Insight, Loyalty, Mosaic, or equivalent customer data platforms
- Technical familiarity with APIs, data integrations, platform architecture models, or basic database querying (SQL)
- Broad understanding of airline retailing, distribution channels, and modern traveler identity management
- Proficiency in a local European language is a plus
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