Senior Product Manager
On-siteChengdu, Sichuan, China
Job Summary
Own end-to-end delivery of AI/agent features within the CRM Suite, from ideation and requirement definition through to launch. Translate agent and LLM mechanics into concrete, shippable product designs and detailed specs while partnering with engineering to define workflows and iterate based on real usage. Maintain a coherent view of AI capabilities across product lines, staying hands-on with feature details and edge cases. Prepare product materials for stakeholders and track emerging AI patterns to drive practical roadmap items. This role focuses on taking AI-powered features from 0 to 1 with an initial emphasis on Events and Voice product lines.
Required Qualifications
- 7+ years of product management experience
- At least one AI/agent product taken from 0 to 1 (concept to launch) as the product lead
- Deep, hands-on understanding of agent architecture and underlying mechanics — e.g., LLM reasoning/planning, tool use/function calling, RAG, memory, multi-agent orchestration
- Technical background (CS degree or equivalent hands-on engineering/technical experience)
- Hands-on product builder — comfortable writing detailed specs and flows, working through edge cases, and personally driving features through to release
- Strong product design sense — able to translate complex AI capabilities into simple, intuitive user experiences
- Excellent cross-functional communication and collaboration skills, particularly with engineering teams building AI systems
- Fast learner, comfortable navigating ambiguity across multiple active product lines
Desired Qualifications
- Experience in life sciences/pharma or other complex, regulated industries
- Experience building AI agent products in an enterprise SaaS context
- Familiarity with evaluation frameworks for LLM-based products (offline eval, A/B testing for AI features)
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