Senior Product Manager, Ting Consumer Products
Remote
Job Summary
Own Ting's consumer product strategy, roadmap, and web/mobile apps by running discovery, building feedback loops, and translating insights into durable releases. Partner with marketing to grow the installed base through D2C, new channel partners, and international expansion while defining pricing, packaging, and positioning. Evolve internal tools for the Fire Safety Team and elevate release-planning practices across design, engineering, and operations. Set the North Star direction for the sensor and services fleet, measuring consumer and business impact after every change. Leverage AI-native workflows for research, prototyping, and analysis to accelerate delivery in this growth-stage startup.
Required Qualifications
- 4+ years of consumer / mobile app product management experience
- 2+ years distributing products via D2C channels
- experience with subscription-based products
- knowledge of churn models
- knowledge of LTV calculations
- Strong understanding of how consumers interact with device / software combinations such as wearables, smart home technology and telemetry
- Knowledge of how to extract qualitative and quantitative consumer insights to inform the product strategy and roadmap
- 2+ years in a growth-stage startup environment
- You're at home with ambiguity, pace, and the swings of building something new
- You can name the specific AI tools and workflows you use day-to-day and explain how they've changed what you produce and how fast
Desired Qualifications
- Experience with internal tools used to support the consumer experience
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