Senior Product Manager, Rx eCommerce (m/f/d)
HybridKöln, North Rhine-Westphalia, Germany
Job Summary
Own the end-to-end digital prescription journey, continuously improving experiences from prescription capture and health insurance card scanning through checkout and order confirmation. Drive product strategy and experimentation by leveraging customer insights, analytics, and A/B testing to improve conversion, customer satisfaction, and sustainable business growth. Shape the future of digital healthcare by identifying opportunities to apply AI, personalization, and intelligent recommendation capabilities that enhance customer value and increase basket growth. Partner closely with Engineering, UX, Pharmacy, Legal, Commercial, and Data teams to deliver scalable, compliant, and customer-centric product solutions. Define product success through measurable outcomes, translating business goals and customer feedback into an impactful product roadmap focused on conversion, Rx order growth, and customer experience. This remote role based in Germany may require occasional on-site collaboration in Berlin or Cologne.
Required Qualifications
- 7+ years of Product Management experience
- delivering customer-facing digital products
- within eCommerce, marketplaces or consumer technology
- proven commercial impact
- thrive in complex, regulated environments
- balancing outstanding customer experiences with compliance and business objectives
- strong experience with product analytics
- experimentation
- A/B testing
- conversion optimisation
- making decisions based on data rather than assumptions
Desired Qualifications
- Experience within healthcare, pharmacy or other regulated industries
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