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Pomelo CarePosted 1 month ago

Senior Product Manager, Patient Growth

$180,000–$210,000 year

RemoteUnited States

Full TimeSenior LevelSmallHealthcare

Job Summary

Own full-funnel strategy for patient acquisition, activation, and re-engagement, defining sustainable month-over-month win-back motions to reach and enroll more patients. Invent and scale entirely new funnels to connect prospective users with Pomelo's care model, while partnering with Marketing to refine patient-facing messaging. Rally engineers, marketers, clinical operations staff, and data scientists through rapid MVP iterations to test applied AI and operational processes that improve enrollment and retention. Drive data-informed insights by digging into enrollment metrics, uncovering hidden signals, and acting as the go-to expert on top-of-funnel growth mechanics. This role reports to the Principal Product Manager for a virtual medical practice focused on maternal health outcomes, requiring 4+ years in consumer products with a bias for action in ambiguous problem spaces.

Required Qualifications

  • 4+ years in consumer products with a proven track record owning full growth funnels end-to-end (acquisition, activation, conversion, and retention) for digital products
  • A full-funnel growth thinker, equally comfortable inventing new ways for people to find a product and engineering how they convert and stick
  • Fluent in data. You reach for the numbers before your instincts, run your own analysis instead of waiting on a dashboard, and know the difference between a metric that moved and a bet that worked
  • Thrive in ambiguity with a bias for action. A first-principles thinker who creates structure and clarity in a brand-new problem space and makes confident calls with incomplete information
  • A master of scrappy execution: you launch an MVP fast and iterate toward a bigger vision, rather than waiting for the perfect plan
  • Strong product and design sense, with a genuine passion for building consumer-grade experiences that people love
  • Exceptional communicator and collaborator who can rally a cross-functional team and manage stakeholders from the C-suite to the front lines of care
  • Energized by hard healthcare problems and building for underserved patient populations
  • This position is open to candidates located in the continental US

Desired Qualifications

  • Experience with products that bridge digital experiences and human-delivered services, and/or products that are free for the end-consumer
  • Experience building products powered by LLMs or voice agents
  • Experience being held to revenue goals
  • Strong SQL skills
  • Experience in healthcare technology, particularly in outreach and acquisition
  • A background in product or lifecycle marketing

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