Senior Product Manager
RemotePhilippines
Job Summary
Define and maintain a clear product vision and strategy aligned with business objectives, developing and managing the product roadmap based on customer value and technical feasibility. Conduct market research, competitive analysis, and customer interviews to identify opportunities, translating insights into detailed user stories and acceptance criteria for engineering and design teams. Collaborate closely with cross-functional partners during sprint planning, retrospectives, and quarterly business reviews to ensure features solve real problems and drive measurable outcomes. Define success metrics and KPIs, making data-driven prioritization decisions while communicating rationale to stakeholders and facilitating consensus on trade-offs. This role requires a Senior Product Manager with expertise in SaaS, Agile, and AI/ML applications to shape the future of work at Outsourcey, a rapidly growing BPO connecting businesses with dedicated teams in the Philippines.
Required Qualifications
- Proven experience as a Product Manager or Senior Product Manager
- preferably for SaaS platforms or B2B software products
- Strong understanding of product management methodologies, frameworks, and best practices (e.g., Agile, Scrum, Lean, Jobs-to-be-Done)
- Expertise in customer research methods (user interviews, surveys, usability testing, data analysis)
- Proficiency with product management tools (e.g., Jira, ProductBoard, Aha!, Confluence, Miro)
- Strong analytical skills and ability to work with data - understanding metrics, analysing trends, and making data-driven decisions
- Experience with A/B testing, experimentation frameworks, and product analytics tools (e.g., Google Analytics, Mixpanel, Amplitude)
- Deep understanding of software development lifecycle, technical architecture, API design, and ability to discuss technical trade-offs with engineering teams
- Understanding of modern technologies including AI/ML applications, cloud-native architectures, microservices, data pipelines, and integration patterns and where AI can enhance product value and user experience
- Deep understanding of UX/UI design principles and ability to collaborate effectively with designers
- Experience collaborating with customer success teams and understanding customer lifecycle management
- Understanding of cloud-based SaaS business models, pricing strategies, and monetization approaches
- Awareness of security and compliance considerations (e.g., GDPR, SOC 2, data privacy) and DevOps practices (CI/CD pipelines)
- Excellent presentation and storytelling skills to create compelling product cases, documentation, and communicate product vision to diverse audiences
- Bachelor's Degree / Master's in Business, Computer Science, Engineering, or related field (or equivalent practical experience)
- Strong business acumen and understanding of how product decisions impact revenue, costs, and profitability
- Excellent written and verbal communication skills—ability to articulate complex ideas clearly to technical and non-technical audiences
- Strong stakeholder management skills and ability to influence without authority
- Demonstrated ability to prioritize ruthlessly and make difficult trade-off decisions
- Experience working in Agile/Scrum environments and collaborating closely with engineering teams
- Customer-centric mindset with passion for solving real problems and delivering value
- Strategic thinking combined with attention to detail and execution excellence
- Ability to balance long-term vision with short-term execution and quick wins
- This is a remote position
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