Senior Product Manager (Onsite Growth)
On-site · Seoul, Seoul, South Korea
Job Summary
Senior Product Manager for Onsite Growth leading next-generation personalization and marketing tools used to drive customer retention and promotions (coupons, cash back, Wow membership) within Coupang's Onsite/CRM products. Role requires partnering with business, engineering, and ML teams to deliver data-driven, personalized experiences; responsibilities include leading medium to large-scale products, driving user acquisition, onboarding, engagement, and revenue growth through product-led initiatives; must thrive in an entrepreneurial, ambiguity-filled environment and be hands-on as well as able to develop and roll out high-level strategic initiatives.
Required Qualifications
- Bachelor's degree in computer science, Engineering, Business, Management, Marketing, Information Services, or a related quantitative field
- 6+ years of experience in product management or program management
- Passion for creating exceptional personalized user experiences and delivering value to customers
- Deep understanding of customer-related products and allied areas, with a proven track record of driving user acquisition, onboarding, engagement, and revenue growth through product-led initiatives
- Strong analytical skills, with experience leveraging data to inform product decisions and drive growth
- Familiarity with A/B testing, user testing, and other experimentation methodologies
- Excellent cross-functional collaboration and communication skills, with experience working in a fast-paced, high-growth environments
- Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines
- Exposure to data science, machine learning models, optimization and monetization is a plus
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