Senior Product Manager, Observability
On-site · Cairo, Cairo, Egypt
Job Summary
Senior Product Manager, Observability for Procore’s Platform Services/Cloud Platform Engineering based in Cairo, Egypt. Define and execute the product strategy and roadmap for telemetry pipelines, developer tooling, and self-service monitoring frameworks; evangelize the observability platform; demonstrate how telemetry enables deep root-cause analysis and self-healing; drive vendor-neutral standards with OpenTelemetry baked into core code repositories; collaborate with Runtime Platform Engineering, infrastructure architects, and application teams to shape end-to-end journey monitoring; establish measurable victory conditions and KPIs for mission-critical services; evaluate CNCF tools and trends to enhance data ingestion and lifecycle management; leverage AI-forward approaches to redefine how developers interact with telemetry and agentic workflows.
Required Qualifications
- Bachelor’s Degree in Computer Science, a related field, or equivalent practical experience
- Minimum of 5+ years of experience managing infrastructure, platform, or developer tools at SaaS scale
- Hands-on experience with modern monitoring stacks, metrics/logging libraries, and aggregators (Datadog, Splunk, Grafana, Prometheus, New Relic, Elasticsearch)
- Strong familiarity with cloud-native technologies (Kubernetes, OpenTelemetry/OTel, Fluentbit)
- Experience as an engineer, technical architect, or in a Developer Relations (DevRel) capacity
- Ability to translate complex infrastructure requirements into platform specifications and developer-facing APIs
- AI-forward vision and understanding of Agentic software development (LLM tool-use, autonomous coding assistants)
- Ability to engage skeptical developers, understand architectures, and co-create instrumentation solutions
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