Senior Product Manager
$100,000–$120,000 year
On-siteIrvine, California, United States
Job Summary
Shape the player experience for the upcoming FPS open-world shooter MMO by collaborating with NCSOFT's Korea development team and global publishing partners on shared product roadmaps covering live operations, core gameplay systems, and in-game economy. Represent NC America's perspective in global product discussions to advocate for Western market priorities while translating strategy into actionable plans for internal stakeholders. Partner with cross-functional teams to plan and execute seasonal content, define success metrics, and coordinate end-to-end live operations support. Contribute to in-game economy design and monetization strategy, analyzing player spending patterns to identify opportunities and flag imbalances. Serve as the primary product contact for the Seoul development team, building trusted relationships across time zones to navigate the publisher-developer dynamic. Own product analytics, synthesize player feedback into recommendations, and write clear product briefs and post-mortems. Based full-time in Irvine, CA, with some flexibility required for coordination with the Seoul team.
Required Qualifications
- 7+ years of product management experience
- at least 3 years in live-service games
- Demonstrated experience working across live operations, game systems, or monetization and economy in a games context
- Proven ability to collaborate on a shared product roadmap across multiple stakeholders, including external development partners
- Strong cross-functional communication skills
- comfortable presenting to leadership
- aligning with developers
- working alongside marketing, community, and CS teams
- Experience working with international or cross-cultural teams
- ability to navigate cultural differences in a professional, collaborative way
- Data-driven decision maker
- hands-on experience defining metrics
- analyzing product performance
- translating data into recommendations
- Excellent written communication skills
- able to write crisp briefs
- clear specs
- executive-ready summaries
- Candidates must be willing to work on-site
- Some flexibility may be required for coordination with our development team in Seoul, South Korea (KST timezone)
Desired Qualifications
- Experience working on the publisher side of a developer-publisher relationship
- especially with Eastern development studios
- Familiarity with FPS or MMO games
- either professionally or as an active player
- Background in economy design or monetization strategy for online games
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