Senior Product Manager, Flex Pay
HybridSan Francisco, California, United States
Job Summary
Lead product development for Upgrade's Flex Pay business by enhancing partner satisfaction and customer experience. Focus on expanding and deepening Flex Pay's integration with various merchant partners and intermediaries. Execute complex initiatives from inception through to the ongoing optimization of established features and user experiences. Develop trusted internal and external partnerships, especially with Engineering and key third-party partners, to effectively utilize their input to inform product planning and execution. Independently drive and ideate on new roadmap items, showcasing creativity and innovation with a high level of trust from the management team. This hybrid role requires onsite work on Tuesdays and Thursdays in downtown San Francisco.
Required Qualifications
- 5+ years of product management experience focused on delivering high-quality outcomes and user value
- Expertise in product development ideally a combination of complex third party APIs, integration, web analytics, A/B testing, and SQL
- A history of successful product delivery particularly in consumer-facing platforms and innovative fintech space
- Demonstrated ability to lead teams, ensuring alignment and effectively resolving conflicts across organizational stakeholders
- Familiarity with AI coding and productivity tools such as Claude or Gemini. Experience using these tools to perform analysis, generate specifications, build prototypes, and conduct data analysis
- English is required for all positions, as it involves interacting with staff at Upgrade's offices worldwide
- This is a role in hybrid capacity based in our downtown San Francisco office, with onsite work on Tuesdays and Thursdays
Desired Qualifications
- Experience in the travel industry is helpful but not required
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.