Senior Product Manager, Clinical Content

Job Summary

Required Qualifications

• •Bachelor's degree in business, computer science, biology, engineering, or a related field
• •5+ years of progressively responsible experience in technology/software product management
• •Proven ability to own and deliver results for ambulatory EHR and practice management product areas
• •Direct experience owning or contributing to ambulatory EHR and practice management products
• •Deep familiarity across the clinical and front/back-office workflows they support, including provider documentation, computerized order entry, e-prescribing (eRx/EPCS), clinical decision support, patient scheduling and registration, eligibility, and end-to-end revenue cycle management
• •Healthcare/healthcare IT industry experience
• •Experience with ambulatory regulatory and quality programs, including ONC Health IT Certification (CEHRT), CMS incentive and quality programs (MIPS/MACRA and Promoting Interoperability), clinical quality measurement (eCQMs), information-blocking compliance, and value-based care and patient-engagement capabilities
• •Experience contributing to the definition, launch, and scaling of AI/ML-powered product capabilities (for example, clinical decision support, predictive and risk analytics, ambient/automated documentation, and generative AI/LLM features), with attention to model performance, clinical validation, and measurable business outcomes
• •Experience partnering with data science and engineering teams to operationalize AI/ML across the model lifecycle (data strategy, model development and evaluation, and production monitoring), including build-vs-buy decisions across foundation models, third-party vendors, and in-house capabilities
• •Demonstrated ability owning a significant product area with clear business impact, including exposure to revenue, cost, and margin considerations, and a track record of bringing complex, multi-stakeholder solutions to market
• •Experience contributing to product-led growth motions (e.g., free trial/freemium, self-serve onboarding, in-product upsell and expansion, usage-based pricing) in a B2B SaaS or technology environment
• •Experience writing business cases, performing market analysis, contributing to go-to-market strategy, and managing backlogs and pricing/packaging input across multiple markets
• •Experience navigating complex, ambiguous business situations and managing multiple stakeholders with diverse priorities (including finance, sales, and engineering) to achieve consensus and drive results
• •Knowledge of: General technology product management best practices, product-led growth strategy and metrics, SaaS business models and unit economics, and general business acumen
• •Minimum Viable Product (MVP) concept and Agile development process
• •Product Lifecycle practices
• •Deep understanding of healthcare technology and a passion for improving patient and provider experiences
• •AI and generative AI product fundamentals, including the model lifecycle (data, training, evaluation, and monitoring/MLOps), large language models, and how to translate AI capabilities into differentiated, defensible product value
• •Responsible and trustworthy AI in healthcare, including bias mitigation, transparency and explainability, human-in-the-loop design, data privacy and security (HIPAA), and the evolving regulatory landscape for AI-enabled products
• •Leadership through influence, financial and business acumen, communication, cross-functional collaboration, executive-level presentation, analytical, and critical thinking skills
• •Ability to: Define and manage complex processes, workflows, and product issues
• •Ability to: Develop compelling product vision and drive it to successful execution
• •Ability to: Contribute to the design and scaling of product-led growth motions
• •Ability to: Collaborate with and mentor a team of global professionals in a fast-paced and ever-changing environment
• •Ability to: Manage a product area with strong business rigor and discipline
• •Ability to: Work on concurrent projects with critical/urgent timelines
• •Ability to: Disseminate product concepts, updates, and deliverables
• •Ability to: Establish and maintain effective working relationships through collaboration and respect

Desired Qualifications

• •An MBA, MHA or other advanced business degree
• •Any combination of education and experience which would provide the required qualifications for the position
• •Healthcare/healthcare IT industry experience, ideally in an Ambulatory or Acute Healthcare environment
• •Experience in a private equity-owned company
• •Growth-focused environment