Senior Product Manager (BAD Product)
HybridAmsterdam, North Holland, The Netherlands
Job Summary
Define and execute the product vision, strategy, and roadmap for BAD Product systems covering purchasing, subscriptions, licensing, and administration. Uncover user friction through customer research, support data, telemetry, and feedback to map and improve end-to-end customer journeys. Identify gaps across sub-systems to build a unified experience, partnering with engineering, design, analytics, QA, and cross-functional teams from early discovery through launch. Define and track key metrics for adoption, conversion, and support demand while communicating trade-offs to stakeholders. Drive product discovery using data-informed decisions to simplify fragmented flows and remove friction for millions of developers and admins.
Required Qualifications
- A proven track record of managing technically complex SaaS, enterprise, or B2B product areas end to end
- Hands-on experience driving product discovery, user research, and roadmap prioritization
- Experience navigating complex customer journeys, multi-team dependencies, and cross-functional stakeholders
- Experience making data-informed decisions using telemetry, product metrics, and experimentation
- The ability to work comfortably alongside engineering teams on technical details, APIs, data models, and system integrations
- Fluency in English
- #LI-HYBRID
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.