Senior Product Manager – Applied AI - Vice President
On-site · New York City, New York, United States
Job Summary
Senior Product Manager for the Co Branded Card team, focusing on applied AI use cases to automate workflows and improve speed, quality, and control across the product lifecycle. You’ll partner with design, data, engineering, operations, legal, risk, and compliance to define roadmaps, translate complex processes into executable requirements, manage an outcome-driven backlog, ensure governance and auditability of AI systems, and measure adoption, accuracy, and operational risk if needed. You will lead cross-functional collaboration in a fast-paced environment, drive change management with frontline and operations teams, and ensure solutions meet security, privacy, and regulatory expectations while continuously improving product performance and usability.
Required Qualifications
- Bachelor’s degree in computer science or a related engineering field, or equivalent practical experience
- 10 or more years of product management experience delivering enterprise software or digital products
- 2 or more years building or managing generative artificial intelligence products, autonomous workflows, or human-in-the-loop decision systems
- Recent experience delivering applied artificial intelligence solutions in regulated or high-volume environments
- Ability to break down complex workflows into clear requirements, operating steps, and measurable outcomes
- Working knowledge of governance concepts such as controls, auditability, monitoring, and risk management for artificial intelligence systems
- Strong customer focus with demonstrated ability to translate user needs into simple, high-impact product experiences
- Excellent written and verbal communication skills, including influencing without direct authority
- Strong analytical skills with a track record of using data to prioritize, measure impact, and drive decisions
- Proven ability to lead cross-functional teams and manage multiple initiatives with clear structure
- Comfort working in fast-paced environments with changing priorities and iterative delivery expectations
- Master of business administration or advanced degree in a related field
- Experience in cards, payments, lending, or partner-based consumer financial products
- Experience with software as a service products, data analytics products, or cloud-based platforms
- Familiarity with experimentation, rapid prototyping, and product discovery methods
- Experience designing operational workflows for frontline or back-office teams
- Experience defining evaluation and quality frameworks for nondeterministic system behavior
- Strong understanding of automation platforms and workflow orchestration patterns
- Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time.
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