Senior Product Manager, AI Trust & Safety
$165,000–$202,500 year
Hybrid · New York City, New York, United States or San Francisco, California, United States
Job Summary
Senior Product Manager for AI Trust & Safety owns the roadmap for AI safety within Spring Health’s platform, defining evaluation protocols, operational approval gates, and safety metrics; collaborates with ML engineers, data scientists, legal, and clinical stakeholders to implement this strategy; role is hybrid with preferred in-office presence in San Francisco, New York, and Seattle.
Required Qualifications
- 4+ years of product management experience, with a focus on ML/AI systems
- Strong ML fluency. Understands model lifecycles, performance metrics, failure modes, and validation methods
- Experience defining goals and specs for model evaluation, red teaming, or risk mitigation
- Strong cross-functional communication and alignment skills across technical, clinical, and regulatory teams
- Demonstrated ability to take end-to-end ownership of complex problems and drive outcomes in high-velocity, ambiguous environments
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