Senior Product Designer
RemoteUnited States
Job Summary
Lead product design end-to-end for complex, high-impact initiatives, shaping discovery, workflows, interaction models, and experience quality from concept through launch. Drive user understanding and usability validation in close partnership with Product Managers and Engineers to deliver solutions that are valuable, usable, and feasible. Create design artifacts including flows, wireframes, prototypes, and handoff specifications while applying and evolving design standards and accessibility expectations across the portfolio. Mentor junior and mid-level designers through feedback and coaching to establish team norms, while championing modern AI-enabled experience patterns such as trust signals and fallback behavior. Identify systemic experience gaps and lead efforts to address them, balancing user needs, business goals, and delivery realities.
Required Qualifications
- Bachelor's degree or equivalent experience in Product Design, UX Design, Human-Computer Interaction, Interaction Design, Graphic Design, Psychology, or a related field
- 5+ years of relevant product design experience
- Portfolio demonstrating leadership on complex, multi-stakeholder initiatives
- Demonstrated ability to contribute to and evolve design systems, including advocating for new patterns, driving governance, and ensuring cross-product consistency at scale
- Demonstrated experience designing digital product experiences in a SaaS, platform, or workflow-heavy software environment
- Portfolio showing problem framing, workflow design, interaction design, visual design, and shipped product outcomes
- Proficiency with Figma and modern design and collaboration tools
- Experience using AI tools responsibly to accelerate research synthesis, ideation, prototyping support, and design iteration
- Experience conducting or synthesizing usability testing, customer research, behavioral analytics, and other product signals to inform decisions and improve experiences before and after launch
- Expert understanding of information hierarchy, interaction design, and accessibility
- Ability to set accessibility standards for a team and advocate for inclusive design practices with engineering and product partners
- Exceptional communication skills for explaining rationale, tradeoffs, and recommendations across Product, Engineering, GTM, and leadership audiences
- Experience working on platform-level or multi-product design challenges where decisions have broad downstream impact
- Track record of influencing strategy through design-led discovery
- Demonstrated ability to lead design critiques, establish feedback norms, and coach other designers informally or formally
- Ability to influence how the trio operates by pushing for earlier design involvement, stronger discovery practices, and better decision documentation
- Current location in the United States
- Ability to work without sponsorship
- Suitable space that provides a private and quiet workplace
- Ability to interact at a typical working distance
- Fine motor skills for typing, navigating, and handling materials
- Ability to bend, twist, or reach, and occasionally lift or carry items weighing up to 10 pounds
Desired Qualifications
- Experience working on modern AI-enabled product work, including trust patterns, fallback behavior, prompt-aware experiences, and the responsible use of AI tools to accelerate research, synthesis, prototyping, and design iteration while maintaining strong human accountability
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