Senior Product Delivery Associate
On-site · New York City, New York, United States
Job Summary
Senior Product Delivery Associate in the Card Customer Experience and Benefits Product Team (BizOps and Product Delivery) to drive stable, scalable product delivery by optimizing intake and dependency management, partnering with product owners and cross-functional stakeholders, and strengthening reporting and controls. Responsibilities include refining intake workflows, clarifying requirements, tracking dependencies, analyzing sprint metrics and delivery trends, coaching on Agile best practices, producing executive-ready materials, coordinating stakeholder communications, improving team operating models and onboarding resources, and supporting a high-performing, psychologically safe team culture. Required skills include Agile/Scrum proficiency, strong organizational and communication abilities, experience with Confluence/Jira/Excel/PowerPoint, and a Bachelor's degree or equivalent experience.
Required Qualifications
- 3 years of experience managing multiple workstreams in fast-paced, cross-functional product or operations environments
- Working knowledge of Agile principles and Scrum practices
- Strong organizational skills and attention to detail, including experience producing agendas, meeting materials, and process documentation
- Demonstrated ability to create executive-ready presentations and communicate clearly with senior stakeholders
- Proficiency with collaboration and productivity tools (Confluence, Teams, Jira, Excel, PowerPoint)
- Bachelor’s degree or equivalent practical experience
- Experience supporting intake and dependency management processes
- Familiarity with tools such as Jira Align, Agile Central, and process mapping or feedback tools
- Ability to design inclusive team engagement activities that strengthen collaboration
- Demonstrated resilience and a constructive approach when priorities shift
- Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time.
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