Senior Product Associate- Service Product
On-siteColumbus, Ohio, United States
Job Summary
Partner with the Product Manager to identify new product opportunities through user research and discovery, then write requirements, epics, and user stories to support development. Analyze metrics including work-to-time, cost, and quality targets across the product development life cycle while considering upstream and downstream implications on the overall product experience. Support collection of user research, journey mapping, and market analysis to inform the strategic roadmap and provide insight on potential features. Design clear flowcharts and process maps showing information architecture and end-to-end workflows, ensuring alignment with identified use cases and regulatory awareness. Contribute to the creation of innovative products within JPMC's Consumer & Community Banking Operations Product organization.
Required Qualifications
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Strong analytical/problem-solving ability with high attention to detail; quickly learns new applications/processes and analyzes complex requirements for diverse audiences
- Expert in writing thorough test cases (including edge/negative scenarios) aligned to identified use cases
- Proven ability to design clear flowcharts/process maps showing information architecture, system interactions, and end-to-end workflows
- Solid technical foundation in SDLC/software development methodologies, APIs, and cloud concepts; strong working knowledge of Agile product delivery and tools (Jira/Confluence)
- Agile/Scrum certified or 3+ years' Agile/Scrum experience; track record delivering outcomes/new features and collaborating with global teams across project management/process re-engineering/strategy/customer-centric work, with financial services and Regulatory/Legal/Risk awareness
Desired Qualifications
- Excellent written and verbal communication, presentation, and interpersonal skills (including requirements writing)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.