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JPMorgan Chase3 months ago

Senior Product Associate, Recommendations

On-site · New York City, New York, United States

Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Enterprise
Industry
Investment Banking

Job Summary

Senior Product Associate in the Personalization and Customer Insights team develops, analyzes, and delivers product opportunities using user research, metrics, and cross-functional collaboration to shape roadmaps and improve customer experiences. Responsibilities include partnering with the Product Manager to identify opportunities, planning downstream/upstream implications, collecting user research and market analysis to inform the strategic roadmap, tracking product metrics across the development lifecycle, writing requirements, epics, and user stories, contributing to solution discovery with cross-functional teams, participating in product planning, engaging stakeholders to define user workflows and customer value, and translating insights into actionable narratives and roadmap updates for executives and adjacent teams. Skills include product management fundamentals, discovery, requirements definition, data analytics, SQL proficiency, storytelling and communication, and the ability to work in fast-paced, ambiguous environments with a focus on personalization and product strategy.

Required Qualifications

  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Proficient knowledge of the product development life cycle
  • Experience in product life cycle activities including discovery and requirements definition
  • Developing knowledge of data analytics and data literacy
  • BS in a technical field such as Computer Science, Analytics, Engineering Management, or comparable field of study
  • Exposure to product life cycle activities including discovery and requirements definition. Emerging knowledge of data analytics and data literacy
  • Demonstrated ability to present information clearly and listen actively, with strong communication and visual storytelling skills.
  • Basic proficiency in data extraction and manipulation using SQL or similar languages to evaluate product performance
  • Genuine passion for digital experiences, with adaptability and a positive attitude in fast-paced and ambiguous environments
  • Ability to analyze data, investigate details, and develop hypotheses for validation through market testing or experimentation
  • Willingness to embrace ambiguity and participate in iterative processes to improve strategy, data visualizations, and priorities through experimentation
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JPMorgan Chase

Senior Product Associate, Recommendations

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