Senior Product Analyst – Laboratory Instrument Data Acquisition Software
HybridPrague, Prague, Czechia
Job Summary
Bridge business, laboratory operations, quality, and IT teams to ensure laboratory software solutions are configured, validated, and supported in accordance with GxP and non-GxP requirements. Lead onboarding workshops for new laboratories, gather business requirements, and translate needs into application configuration and implementation plans. Maintain stakeholder alignment, document decisions, and escalate governance issues while supporting application lifecycle activities and continuous improvements. Ensure all activities align with organizational SDLC processes and GxP requirements by maintaining Digital SDLC documentation for changes, configurations, design decisions, and validation considerations. Develop User Acceptance Testing and regression test scripts, execute testing cycles, and provide Tier-1 application support for approximately 50 users and 50 instruments. Create and maintain user guides, FAQs, and training documentation while delivering one-on-one and group training sessions for laboratory users.
Required Qualifications
- 3+ years supporting laboratory instrument data acquisition software within pharmaceutical R&D
- Strong understanding of laboratory workflows and scientific data management
- Experience working within both GxP and non-GxP laboratory environments
- Knowledge of regulated systems including: Audit trails, Controlled access, Validation processes, Regulatory compliance
- Proven experience leading requirements gathering and onboarding workshops
- Experience producing system configuration specifications
- Experience developing and supporting User Acceptance Testing (UAT)
- Hands-on experience supporting software integration projects including: Requirements gathering, Data mapping, Stakeholder coordination
- Excellent communication skills with the ability to explain technical concepts to both technical and business audiences
- Strong documentation and organizational skills
- Ability to manage multiple stakeholder requests in a complex global environment
Desired Qualifications
- Experience with Unicorn and/or Biacore Insight software
- Experience with JIRA
- Experience with Xray or Vera
- Experience with ServiceNow
- Experience supporting global laboratory informatics platforms
- Knowledge of SDLC documentation and computerized system validation (CSV)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.