Senior Portfolio Operations Program Manager
HybridAtlanta, Georgia, United States or Charlotte, North Carolina, United States
Job Summary
Own a single source of truth for portfolio health by analyzing work flows across product and IT to identify bottlenecks and escalate risks early. Define speed-to-value frameworks, build measurement engines with dashboards and KPIs, and lead diagnosis of high-impact organizational challenges to design systemic solutions. Develop playbooks and operating models that standardize ways of working while eliminating bureaucracy, and recommend strategic changes to workflows and team structure. Stay current with AI tooling and emerging technologies to evaluate pragmatic adoption, then translate portfolio status into executive briefs for leadership. Mentor Program Managers and team leads to raise maturity across the organization. This role connects product and IT teams to drive agility in an AI-driven landscape, with national travel required and no relocation available.
Required Qualifications
- Minimum of seven or more years of program/portfolio management experience in product, IT operations, or technology delivery environments
- Demonstrated experience building metrics, dashboards, and measurement frameworks, with strong data fluency
- Demonstrated success improving cross-team coordination, removing operational friction, and solving organizational challenges
- Experience working in matrixed or distributed organization
- Ability to influence without authority
- Strong stakeholder management and communication skills
- Comfortable working with ambiguity with a bias toward action
- Proven leader who understands technical products and services, including partnering with engineers to evaluate and make trade-offs
- End-to-end product development life-cycle experience, including commercialization planning, go-to market strategy, and the successful launch and adoption of new products and services
- Thorough understanding of development, engineering, and sales processes, including Agile/Scrum, SAFe, Pragmatic Marketing Framework, and Miller Heiman
- Exceptional written and verbal communication skills
- Superior executive presentation skills
- Sound judgment
- Strong strategic planning, organizational, and program management skills
- Demonstrated ability to translate strategy into actionable plans and measurable outcomes
- Innovative thinker with creative problem-solving, negotiation, and conflict-resolution skills
- Bachelor's Degree in Business, Management, Computer Science, or related discipline
- Candidates must currently reside in the Eastern or Central time zones with close proximity to a major airport
- Candidates must have the ability to travel nationally as needed, including to our Indianapolis, IN Central Office
- Relocation is not available for this position
- Immigration sponsorship not available for this position
- Ability to travel up to 15%, or approximately three business days per month
Desired Qualifications
- Experience in medical devices and/or the broader healthcare industry, including Clinical Engineering or Clinical Asset Management
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.