Senior Policy Administrator

Manage and administer policies accurately throughout the policy lifecycle, processing transactions, amendments, and documentation while ensuring client records remain up to date. Review documentation for discrepancies, liaise with clients, intermediaries, and underwriters to resolve queries, and support underwriting processes as required. Maintain accurate records, monitor outstanding activities against deadlines, and identify opportunities to improve administrative efficiency in line with internal procedures and regulatory standards. Assist with complex queries and provide guidance on policy administration matters while building strong relationships with internal and external stakeholders.