Senior Platform Engineer - HPE Nonstop
On-siteHarrogate, England, United Kingdom or Dunstable, England, United Kingdom
Job Summary
Own assigned platforms, driving availability, resilience, lifecycle management, and continual improvements across Development, Test, and Production environments. Resolve complex problems during investigations, platform changes, upgrades, and incidents while providing technical leadership. Perform user account administration, implement security improvements, and apply Incident, Change, and Problem Management lifecycles per ITIL best practice. Support Audit, Regulatory Compliance, and Risk Management frameworks by providing evidence and implementing solutions. Execute implementation and troubleshooting activities, perform technical failure/recovery scenarios, and analyze system capacity. Support the team's 24/7 On-Call Rota and collaborate with vendors for defect management and third-line support. Develop and maintain automation solutions to improve operational efficiency. Operate as a senior technical authority, mentoring colleagues and influencing engineering decisions within agile teams.
Required Qualifications
- Strong understanding of HPE Nonstop-X system architecture, Guardian & OSS environments, and any associated Virtual Tape Backup solution
- Experience of Nonstop subsystems/utilities such as, but not exclusive to; SCF, Pathway, TMF, Measure, Safeguard, TACL, Netbatch
- Knowledge of cryptographic technologies, Hardware Security Modules (HSMs) and encryption key management principles
- Experience working in Mission Critical environments
- knowledge of transaction/payment based services and systems
- prior experience of Nonstop-associated applications, systems, programming/scripting languages, supporting and troubleshooting complex production systems within a second and/or third line support model
- The ability to solve complex problems that are technical in nature and remain calm under pressure
- Demonstrable flexibility and the ability to embrace changes in process, the adoption of new technology and working practices
- A good awareness of industry trends, regulatory requirements, emerging technologies and service enhancements
- strong experience of HPE Nonstop and associated systems/applications
- Abide by Mastercard's security policies and practices
- Ensure the confidentiality and integrity of the information being accessed
- Report any suspected information security violation or breach
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines
Desired Qualifications
- A passion for IT Infrastructure
- A desire for continuous personal development through learning and experience, with a progressive attitude and looking to make a positive difference for yourself, the organisation, and our customers
- An ethos for working in a team and supporting each other, whilst being proactive in working independently
- Excellent communication, time management and organisation skills
- A great attitude
- be looking to make a difference
- continually upgrade their skills with changing technologies
- enjoys solving complex problems
- delivering reliable services
- supporting the delivery of highly available, resilient payment services
- ensuring platform performance and operational objectives are achieved
- Have autonomy to drive innovation, identify service improvements, and leverage new technologies, including AI capabilities approved within Vocalink, to improve efficiency, reliability and customer outcomes
- Learn, adopt and apply Vocalink's Scaled Agile Framework (SAFe), participating in planning sessions and tracking/reporting workload progress using enterprise tooling
- Operate as a senior technical authority within the team, mentoring colleagues, influencing engineering decisions and promoting engineering best practice
- Develop and maintain automation solutions, scripts and tooling to improve operational efficiency and reduce risk
- Collaborate with stakeholders in agile teams to devise the appropriate implementation approach or solution
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