Senior Platform Analyst
$102,400–$179,000 year
On-site · Chicago, Illinois, United States or Irving, Texas, United States
Job Summary
Senior Platform Analyst position focusing on designing, implementing, and optimizing solutions within Microsoft Dynamics 365 and related platforms. You will analyze business requirements, develop product solutions, and support Agile delivery processes to improve operational efficiency and user experience. Responsibilities include leading stakeholder interviews and workshops, owning and supporting platform product areas (enhancements, integrations, process optimization), maintaining backlogs and coordinating cross-team activities, supporting user acceptance testing and defect resolution, performing gap analysis and identifying opportunities to improve platform performance, and using SQL and reporting tools to analyze data and support reporting needs. The role requires experience with Dynamics 365 Sales, CPQ solutions, Power Platform, and data governance, along with strong analytical, collaboration, and documentation skills. Qualifications emphasize 5+ years of experience, Agile/scrum knowledge, and preferred certifications; a degree is preferred but not strictly required.
Required Qualifications
- Relevant degree preferred
- 5+ years of relevant experience
- Experience supporting Microsoft Dynamics 365 (Sales module) and related platforms
- Experience gathering, documenting, and translating business requirements into functional solutions
- Knowledge of Agile methodologies, Scrum, backlog management, and solution delivery lifecycles
- Experience supporting platform configuration, integrations, CRM security, workflows, automation, and data governance best practices
- Experience with SQL queries and data analysis for reporting
- Experience with CPQ solutions (Experlogix or similar) within Dynamics 365 preferred
- Experience with Power Platform (Power Automate, Power BI, Power Apps) preferred
- Experience supporting Salesforce to Dynamics 365 migration or transformation preferred
- Microsoft Dynamics 365 certifications preferred
- Strong communication and collaboration skills
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