Senior Physician Liaison
RemoteUnited States
Job Summary
Build and maintain trusted relationships with assigned providers and practice administrators to guide them through sustained behavior change and optimize care delivery. Conduct regular virtual and in-person interactions to review performance, co-develop improvement plans, and address barriers to change. Leverage Clarify's platform to identify high-opportunity practices, translate complex data into actionable narratives, and maintain detailed records in Salesforce. Collaborate with internal teams to resolve adoption barriers, deliver training on value-based care requirements, and coach customer liaison teams on engagement playbooks. Provide regular reporting on territory performance and behavior change trends to drive measurable partnership outcomes.
Required Qualifications
- Bachelor's degree in Healthcare Administration, Nursing, Public Health, Business, or related field
- 5+ years of healthcare experience with at least 3 years in a direct provider-facing role (physician liaison, provider relations, pharma sales, practice transformation, or network management)
- Demonstrated experience coaching, mentoring, or training others in a professional setting
- Proven ability to establish trust and credibility through partnership-oriented, non-transactional engagement with physicians and practice staff
- Proficiency in interpreting healthcare utilization data, cost trends, referral patterns, and quality metrics; comfortable working with analytics platforms and Excel
- Excellent verbal and written communication with ability to translate complex data into compelling, provider-specific narratives; comfortable presenting to both clinical and administrative audiences
- Experience developing training content, talk tracks, or engagement approaches for field teams
- Ability to independently manage a territory, prioritize activities, and drive results with minimal supervision
- Proficient with CRM systems (Salesforce preferred), analytics platforms, and structured engagement tools
- Willingness to leverage AI-powered tools and insights to enhance engagement preparation, analysis, and strategy development
Desired Qualifications
- Master's degree (MHA, MBA, MPH, MSN)
- Practice operations or practice transformation experience
- Exposure to change management methodologies or behavioral science concepts
- Experience with ACO operations, Medicare Shared Savings Program, or commercial value-based care contracts
- Familiarity with healthcare analytics platforms
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