Senior Personal Banker - East Windsor (Full-time)
$44,158–$55,141 year
On-siteEast Windsor, New Jersey, United States
Job Summary
Senior Personal Banker at Provident Bank in East Windsor, NJ, focusing on managing a book of business with retention and relationship development, delivering needs-based assessments, opening accounts, cross-selling products and services, tele-consulting, lobby management, processing transactions, and coordinating specialist support from lending, investment, trust, and other partners. Drives referrals to branch management and other business partners, exceeds customer expectations through active engagement, and supports operational and compliance responsibilities, with potential eligibility for Life and Health Licensing.
Required Qualifications
- High school diploma or GED
- Minimum of 6 months providing sales/service to customers in a retail environment
- Strong interpersonal skills, including listening, written and verbal communication
- Ability to work a flexible schedule based upon the needs of the business
- Demonstrates positive and professional demeanor with customers and co-workers
- Strong math and analytical skills
- Ability to handle escalated matters and problem solve for resolution
- Understand and adhere to safety and security practices
- Demonstrate and apply good relationship building skills
- Proficient at establishing strong connections with customers and prospective customers through consultative conversations affording presentations of sales opportunities
- Strong customer service and advocacy skills
- Strong organizational and time management skills
- Strong PC skills. Ability to quickly learn various computer programs, including Microsoft office
- Required to register as a mortgage loan originator with the NMLS prior to being allowed to take mortgage loan applications, negotiate or extend terms of a mortgage or other loan secured by a residence.
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