Senior People Services Advisor
On-site · Taguig, Metro Manila, Philippines
Job Summary
Senior-level HR Operations role focusing on managing incoming HR cases for EMEA with SLA compliance and accurate employee lifecycle documentation from onboarding to offboarding. Handles complex tasks and Tier 2 escalations, supports training and development of HR advisers, creates/edits monthly and ad-hoc HR reports, and contributes to projects and process improvements while ensuring compliance with local and global regulations. Requires a Bachelor's degree, 2-4 years HR Services experience, English fluency, strong communication, Excel proficiency, and familiarity with HR processes and HR software. Location in Taguig, Philippines; full-time on-site role.
Required Qualifications
- Bachelor’s degree
- 2-4 years of working experience in similar HR Services role
- Fluent English
- Knowledge of HR processes
- Proficiency with Microsoft Excel
- Experience with HR systems like ServiceNow and Workday desirable
Desired Qualifications
- Bachelor’s degree
- 2-4 years of working experience in HR Services
- Fluent in English, both oral and written
- Knowledge of HR processes
- Confident Microsoft Office usage, especially Excel
- Experience with ServiceNow and Workday or other similar HR technology is desirable
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