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Sun Life Health3 days ago

Senior People Operations Specialist

$58,000–$93,000 year

Hybrid · Waterloo, Ontario, Canada

Type
Contract
Level
Senior Level
Education
Not Specified
Company size
Enterprise

Job Summary

Senior People Operations Specialist (12-month contract) focused on administering the Salary Continuance (SalCon) program across the leave lifecycle, supporting absence events from intake to return-to-work, coordinating with Payroll/Benefits/Disability, ensuring data accuracy and compliance, and delivering a consistent employee experience. Requires expertise in absence management, disability support, HR operations, and benefits administration, with strong case-management, communication, and organizational skills. Hybrid work arrangement available (office plus virtual). Location: Waterloo, Ontario, Canada. Bilingualism (French/English) is required for Quebec interactions.

Required Qualifications

  • Experience in absence management, disability support, HR operations, or benefits administration
  • Strong understanding of employee leave processes (e.g., STD, LTD, return-to-work)
  • Ability to manage high-volume, detail-oriented case work
  • Strong communication and organizational skills
  • High attention to detail and ability to manage multiple priorities
  • Preferred: Experience in Disability Case Management or Salary Continuance programs
  • Familiarity with Workday, payroll systems, or HR case management tools
  • Experience working in a HR Shared Services environment
  • Bilingualism (French, English) is required for Quebec only for interactions across Canada or worldwide
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$58k – $93k / yr

Senior People Operations Specialist · Sun Life Health

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