Senior People Operations Manager (12 Months FTC)
$74,000–$74,000 year
HybridLondon, England, United Kingdom
Job Summary
Lead the day-to-day delivery of People Operations during a 12-month fixed-term cover period, deputising for the VP People & Culture on operational matters and managing complex employee relations casework. Own the Workday subject matter expertise, overseeing configuration across Absence, Performance, Goals, Recruiting, and Compensation modules while driving system governance and continuous improvement. Ensure legal compliance with employment legislation and right-to-work checks, then build strong relationships with senior managers to provide pragmatic HR guidance. Support the wider People & Culture strategy by collaborating on learning content, employee engagement activities, and cross-functional initiatives to maintain a great place to work.
Required Qualifications
- A strong track record in a People Operations, HR Operations, or HR Systems-focused role, with demonstrable progression to a senior or lead level
- Hands-on Workday expertise, including configuration and business process management, with good working knowledge across modules such as Absence, Performance, Goals, Recruiting, and Compensation
- Experience with employment law and managing complex employee relations cases with minimal supervision
- Confidence operating as a senior HR point of contact and advising senior managers and leaders
- Strong analytical skills and experience using people data to support decision-making
- Excellent judgement, discretion, and ability to manage sensitive matters professionally
- Strong communication and influencing skills, with a collaborative and proactive style and ability to partner with cross functional teams
- Comfortable operating independently and driving change management
Desired Qualifications
- Experience working in a SaaS, technology, private equity backed or high-growth businesses
- Exposure to HR strategy or organisational development work
- CIPD qualification or equivalent experience
- Experience managing or mentoring People Operations team members
- Familiarity with process improvement methodologies
- Experience using AI tools to improve productivity and efficiency in People Operations
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