Senior Patient Access Specialist

Senior Patient Access Specialist responsible for admitting duties for all patients, accurate MRN assignment, eligibility and insurance verification, and POS collections with emphasis on patient service and compliance. Role includes developing training materials, scheduling staff, providing after-hours on-call coverage, and ensuring accurate documentation, ABN processing, and patient education distribution. Requires familiarity with ABN software, medical terminology or CPT codes, and a proactive approach to improving revenue cycle processes and patient experience. The role supports a broad set of revenue cycle activities across emergency, outpatient, and inpatient settings, and contributes to audits, compliance, and overall performance metrics. The organization emphasizes growth, tuition reimbursement, certifications, and a strong patient-centered culture.