Senior Partner Success Manager (m/f/d)
HybridMunich, Bavaria, Germany
Job Summary
Manage and nurture relationships with key partners by handling all needs throughout the partnership lifecycle, conducting regular performance analysis, and delivering actionable insights. Achieve exclusivity targets through negotiations for exclusive deals while optimizing the customer experience by resolving integration and booking issues. Collaborate with internal teams to align on strategic objectives, prepare success metric reports, and assist in creating support materials. Train partner employees on Wellhub's value proposition and participate in initiatives to enhance engagement and satisfaction.
Required Qualifications
- at least 5 years of experience in sales, customer success or related fields
- German at a native level (C1)
- English fluently
- Proficiency in Excel/Sheets and GSuite
- Understanding of commercial negotiations and pricing strategies
- prior experience in B2B Sales
- German skills
Desired Qualifications
- Preferred bachelor's degree in Business, Marketing, Logistics, or a related field
- Experience working in the fitness/wellbeing industry
- AI (Artificial Intelligence) knowledge and expertise
- Experience with Salesforce and Metabase
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