Senior Partner Enablement Manager (Technical Training & Academy)
On-site · Bengaluru, Karnataka, India
Job Summary
Senior Partner Enablement Manager responsible for global partner enablement strategy and hands-on execution: delivering partner training sessions on platform features, VoiceBot, ERA demos, API connections, and implementation best practices; owning and improving the partner academy with updated content and training paths; creating setup guides, playbooks, FAQs, and a scalable knowledge base; collaborating with Product, Engineering, Sales, and Solutions Consultants to improve enablement content and partner readiness; focused on bridging business and technical teams, with initial emphasis on rebuilding training videos, restructuring academy content, and improving documentation; Bengaluru-based with English communication skills.
Required Qualifications
- 4–7 years of experience in Partner Enablement, Customer Success, Pre-Sales, Implementation, Technical Training, or similar roles
- Relevant experience in API integrations, solution implementation, or technical onboarding
- Strong English communication and presentation skills
- Experience creating training content, SOPs, documentation, or knowledge bases
- Good understanding of SaaS platforms, AI tools, automation, or integrations
- Organized, proactive, and comfortable managing multiple priorities
- Bangalore-based preferred for closer collaboration with the product and engineering teams
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