Senior Operations Support Technician
$158,900–$195,000 year
On-siteChantilly, Virginia, United States
Chantilly, Virginia, United StatesOn-siteFull Time$158,900–$195,000 yearSenior LevelTechnologyEnterprise
Full TimeSenior LevelEnterpriseTechnology
Job Summary
Interface directly with operational clients and support technicians to ensure tasks are completed promptly and in compliance with policy. Develop new problem-solving approaches and contribute to training customers to enhance mission effectiveness. Create and update project documentation, including SOPs and status reports, while delivering training materials and communicating with executives. Requires an active TS/SCI with polygraph and 10 years of experience supporting sensitive client operations. Base pay ranges from $158,900 to $195,000 USD across multiple states and the District of Columbia.
Required Qualifications
- 10 years of experience supporting sensitive client operations
- Demonstrated familiarity with policies and systems specific to sensitive operations support
- Independent, diligent, and process-oriented work style
- An active TS/SCI with polygraph
Desired Qualifications
- Creating and updating project documentation, to include SOPs and status reports
- Experience in creating and delivering training materials
- Experience communicating with executives
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