Senior Operations Supervisor - Warehouse - 1st Shift
On-siteLittle Rock, Arkansas, United States
Job Summary
Lead operational leadership for the warehouse and driver delivery workforce, supervising daily tasks including loading/unloading, cross docking, and customer service operations. Manage workforce and equipment scheduling, conduct hiring interviews, and make corrective action or disciplinary decisions up to the written warning level. Ensure compliance with safety strategies, financial policies, and regulatory agencies while monitoring attendance, productivity, and inventory accuracy. Evaluate truck runs for cost optimization, review daily orders for private fleet opportunities, and assist in new associate training. Provide relief coverage for operational duties and complete all necessary records and reports accurately.
Required Qualifications
- Thorough working knowledge of the site's operating systems
- Ability to communicate performance standards that are specific and measurable
- Ability to interview hourly associates and provide recommendations for hire
- Ability to monitor attendance, productivity, and other performance markers
- Ability to provide counseling and/or recognition to associates
- Ability to make corrective action and disciplinary decisions up to written warning level
- Ability to be involved in the hiring process
- Ability to attend customer meetings
- Ability to review truck runs based on location of accounts, volume, costs, customer requirements and private fleet utilization
- Ability to review daily orders for additional private fleet opportunities
- Ability to supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control
- Ability to evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations
- Ability to assist in new associate training
- Ability to provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
- Ability to complete all necessary records and reports in a timely and accurate fashion
- Ability to ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc
- Ability to understand the relationship between decision-making and profitability
- Ability to closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets
- Ability to ensure day-to-day management and associate activities are in alignment with the location safety strategy
- Ability to provide associates with communication, training, feedback, and direction to ensure safe performance
- Ability to ensure compliance with all applicable regulatory agencies and company policies and procedures
- Ability to understand the location-specific customer goals & objectives
- Ability to determine areas that could benefit from Continuous Improvement efforts
- Ability to properly plan work assignments to ensure effective use of fleet/warehouse equipment
- Ability to work with hourly associates to ensure they understand safe and efficient operation of equipment
- Monday to Friday, 9am to 6pm shift availability
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.