SENIOR OPERATIONS MANAGER (Full-Time | Hybrid | Wrocław, Poland)
HybridWrocław, Lower Silesia, Poland
Job Summary
Lead day-to-day operations across Design, Warehouse, Assembly, and Service Coordination while designing, optimizing, and implementing workflows, automations, and software solutions to improve efficiency and scalability. Manage and coach teams, define operational KPIs, and take ownership of budgets and financial performance to drive profitability and resource allocation. Identify bottlenecks and build practical, scalable solutions that enhance execution and customer experience, while leading initiatives around AI tools, AI agents, and automation to modernize the operational infrastructure. Partner with leadership to build a high-performance culture focused on ownership and continuous improvement, turning complex challenges into measurable outcomes.
Required Qualifications
- 3–7+ years of experience in operations, business operations, strategy, consulting, logistics, manufacturing, technology, or another fast-paced environment
- Demonstrated career progression and increasing levels of responsibility, ideally including experience leading people, projects, or operational functions
- Experience working in a tech-oriented, digital, startup, scale-up, or otherwise dynamic environment
- Proven ability to design and improve operational systems, workflows, and business processes
- Strong ability to balance strategic thinking with hands-on execution
- Experience managing or coordinating multiple teams, functions, or stakeholders
- Strong financial understanding, including experience working with budgets, operational costs, profitability, or P&L-related metrics
- Excellent leadership and communication skills, with the ability to motivate, develop, and hold teams accountable
- Strong analytical and problem-solving skills with a data-driven mindset
- A proactive, entrepreneurial approach: you enjoy taking ownership, figuring things out, and building solutions rather than simply managing existing processes
- Fluent English (C1 or above) is required
Desired Qualifications
- Experience with automation, AI tools, emerging technologies, or digital transformation is highly preferred
- Genuine interest in AI-native workflows, AI agents, automation, and the future of operations
- German or Polish is a plus
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.